The company has been making efforts to make its guest programs and services accessible to all people with disabilities.
In July, Susan Prokop, Senior Associate Advocacy Director, attended the recent meeting of Royal Caribbean Cruises Ltd. (RCL) Guest Advisory Board on Disabilities. The Advisory Board received updates on the company’s efforts to make its guest programs and services accessible to all people with disabilities. Royal Caribbean staff also announced that the cruise line will receive the first award from Autism Speaks for being an “autism friendly” business.
The advisory board received presentations about the accessibility features of RCL’s wellness and spa programs as well as services offered by the Celebrity brand’s Consumer Outreach department. Of particular interest to the board was a discussion led by Grant Van Ulbrich, RCL’s Director of Diversity and Inclusion, about the company’s recruitment and hiring efforts directed at people with disabilities. RCL is the first cruise line to establish a diversity and inclusion division and has implemented many best practices that have been identified over the years for disability recruitment, hiring and retention.